Pay-on-use recovery
Locked wheel car recovery
A locked wheel, seized brake, suspension problem or damaged wheel can make normal loading unsafe. Tell dispatch which wheel is affected, whether the vehicle steers, whether any wheels turn and where the vehicle is positioned.
Get price & ETA07988 887101→Tell us your pickup, vehicle, problem and destination. We confirm availability, price and expected arrival time before payment.
Nationwide recovery across England — call for live availability, price and ETA.
What to know
Clear help for the situation you are in.
- ✓Locked wheel, seized brake or wheel that will not rotate
- ✓Suspension or wheel damage affecting safe movement
- ✓Vehicle steering and remaining wheel movement checked
- ✓Restricted access, kerbs and parking position considered
- ✓Recovery matched to the vehicle condition rather than assuming a standard tow
Job-specific recovery details
Locked-wheel recovery needs the right loading plan
Tell dispatch which wheel is affected and what the rest of the vehicle can still do before a recovery option is confirmed.
- Which wheel is locked or damaged
- Whether the vehicle steers
- Whether the remaining wheels rotate
- Suspension or collision damage
- Kerbs, car parks or other loading restrictions
Recovery decision
Can't safely continue?
If the vehicle cannot be driven safely, call with your location, vehicle, problem and destination. Dispatch will confirm suitable recovery, price and a realistic ETA before payment.
Call recovery dispatch now07988 887101→If anyone is in immediate danger or the vehicle is stopped in a live traffic lane, call 999 first.
Common questions
Useful answers.
Can you recover a car if one wheel will not turn?+
Potentially, yes. The job needs suitable loading equipment and enough access. Tell dispatch which wheel is locked and whether the other wheels and steering move.
Should the car be dragged onto a truck?+
Do not drag a vehicle in a way that can cause additional damage. The loading method should match the vehicle condition and recovery equipment.
What if the wheel is damaged after hitting a kerb or pothole?+
Do not continue driving if the wheel, tyre or suspension appears unsafe. Describe the damage and vehicle position so recovery requirements can be assessed.
What happens before you pay
Clear job details before you commit.
We do not rely on a generic membership promise. Dispatch checks the live recovery job first.
- 01Availability checked
Dispatch checks whether a suitable recovery option is available for your location and vehicle.
- 02Price confirmed
You are given the job price before payment, based on the pickup, vehicle, destination and known requirements.
- 03ETA confirmed
You get a realistic expected arrival time based on the live dispatch situation.
- 04You decide
No booking is made until you agree to proceed.
Prefer a callback?
Leave your number and pickup area.
Request a callback for availability, price and ETA. For urgent recovery, calling dispatch is fastest. No booking is made until you agree.
Need recovery now?
Tell us your location, vehicle and destination. We confirm availability, price and timing before payment.