Pay-on-use recovery
Accident and non-moving vehicle recovery
After an accident, personal safety and emergency-service instructions come first. Once the scene is safe and the vehicle is available for recovery, tell dispatch the location, visible damage, wheel condition, whether it rolls and steers, and the destination.
Get price & ETA07988 887101→Tell us your pickup, vehicle, problem and destination. We confirm availability, price and expected arrival time before payment.
Nationwide recovery across England — call for live availability, price and ETA.
What to know
Clear help for the situation you are in.
- ✓Recovery after an impact once the scene is safe to handle
- ✓Non-moving cars and light vans assessed for suitable equipment
- ✓Wheel, suspension, steering and fluid-leak information captured before dispatch
- ✓Recovery to a garage, bodyshop, storage location or other suitable destination
- ✓If anyone is injured or the vehicle is creating immediate danger, call 999 first
Job-specific recovery details
Only arrange recovery once the scene is safe
Emergency services and immediate safety take priority. Once the vehicle can be released, dispatch needs enough damage information to match suitable equipment.
- Exact safe pickup location
- Visible wheel or suspension damage
- Airbags, leaks or broken glass
- Whether it rolls and steers
- Garage, bodyshop or other receiving destination
Recovery decision
Can't safely continue?
If the vehicle cannot be driven safely, call with your location, vehicle, problem and destination. Dispatch will confirm suitable recovery, price and a realistic ETA before payment.
Call recovery dispatch now07988 887101→If anyone is in immediate danger or the vehicle is stopped in a live traffic lane, call 999 first.
Common questions
Useful answers.
Can you recover a vehicle straight after an accident?+
Only when it is safe and permitted to do so. Emergency services, police, highways authorities or insurers may need to deal with the scene first.
What damage should I tell dispatch about?+
Visible wheel or suspension damage, deployed airbags, fluid leaks, steering problems, locked wheels, broken glass and whether the vehicle rolls or starts.
Where can the vehicle be taken?+
Tell dispatch the garage, bodyshop, home, storage location or other suitable destination. Make sure the destination can receive the vehicle.
What happens before you pay
Clear job details before you commit.
We do not rely on a generic membership promise. Dispatch checks the live recovery job first.
- 01Availability checked
Dispatch checks whether a suitable recovery option is available for your location and vehicle.
- 02Price confirmed
You are given the job price before payment, based on the pickup, vehicle, destination and known requirements.
- 03ETA confirmed
You get a realistic expected arrival time based on the live dispatch situation.
- 04You decide
No booking is made until you agree to proceed.
Prefer a callback?
Leave your number and pickup area.
Request a callback for availability, price and ETA. For urgent recovery, calling dispatch is fastest. No booking is made until you agree.
Need recovery now?
Tell us your location, vehicle and destination. We confirm availability, price and timing before payment.