Roadside advice
Know what to do
before help arrives.
Clear, safety-first answers for common breakdown situations, followed by the practical information needed to arrange recovery.
Cannot safely drive?
Arrange recovery while you stay safe.
If the vehicle is unsafe to continue, give dispatch your pickup location, vehicle problem and destination. We check availability, quote clearly and confirm a realistic ETA before payment. If anyone is in immediate danger, call 999 first.
Car breakdown checklist
A practical UK breakdown checklist covering safety, location details and arranging vehicle recovery.
Read guide →GuideMotorway breakdown
Essential steps for staying safe after a motorway or smart-motorway breakdown in the UK.
Read guide →GuideNo breakdown cover
How to arrange pay-on-use help if you break down without an AA, RAC or Green Flag membership.
Read guide →GuideClicking when starting
Understand common reasons a car clicks but will not start and when to arrange assistance or recovery.
Read guide →GuideCar overheating
Immediate safety steps for an overheating vehicle and signs that recovery is safer than continuing.
Read guide →GuideNo spare wheel
Options when your vehicle has a flat tyre and no usable spare wheel or repair kit.
Read guide →Need recovery now?
Tell us your location, vehicle and destination. We confirm availability, price and timing before payment.