Roadside advice
What to do when your car breaks down
Your first priority is getting yourself and other occupants away from moving traffic where it is safe to do so.
What to know
Clear help for the situation you are in.
- ✓Switch on hazard warning lights
- ✓Move off the carriageway if the vehicle can be moved safely
- ✓Exit on the side away from traffic when safe
- ✓Wait behind a barrier or well away from traffic
- ✓Call 999 if there is immediate danger or a live-lane obstruction
Roadside guidance is based on UK government and HSE safety information. Always follow emergency-service and road-operator instructions at the scene.
Read the Highway Code guidance →Common questions
Useful answers.
Should I place a warning triangle on a motorway?+
No. Government guidance says never use a warning triangle on a motorway.
What happens before you pay
Clear job details before you commit.
We do not rely on a generic membership promise. Dispatch checks the live recovery job first.
- 01Availability checked
Dispatch checks whether a suitable recovery option is available for your location and vehicle.
- 02Price confirmed
You are given the job price before payment, based on the pickup, vehicle, destination and known requirements.
- 03ETA confirmed
You get a realistic expected arrival time based on the live dispatch situation.
- 04You decide
No booking is made until you agree to proceed.
Prefer a callback?
Leave your number and pickup area.
Request a callback for availability, price and ETA. For urgent recovery, calling dispatch is fastest. No booking is made until you agree.
Need recovery now?
Tell us your location, vehicle and destination. We confirm availability, price and timing before payment.